Privacy policy

Privacy Policy

At Aki Matcha LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

**1. Information We Collect**

We may collect information about you in a variety of ways. The information we may collect on the site includes:

**Personal Data**
- Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the site, place an order, or when you choose to participate in various activities related to the site.

**Payment Information**
- Financial information, such as credit card number, expiration date, and security code, that we collect when you purchase our products. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.

**Usage Data**
- Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

**2. How We Use Your Information**

We use the information we collect in the following ways:
- To process and fulfill your order, including managing payments and delivery.
- To send you order confirmations, shipping notifications, and other related information.
- To respond to your comments, questions, and provide customer service.
- To send you promotional communications if you have opted in to receive them.
- To improve our website, products, and services.
- To monitor and analyze usage and trends to improve your experience on our site.

**3. Disclosure of Your Information**

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- **By Law or to Protect Rights:** If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- **Business Transfers:** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- **Third-Party Service Providers:** We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

**4. Security of Your Information**

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

**5. Your Privacy Rights**

You have the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact us using the contact information provided below.

**6. Children's Privacy**

We do not knowingly collect personally identifiable information from children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

**7. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

**8. Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us at:
sales@akimatcha.com